Testimonials

"As an IT manager, one of my responsibilities is to ensure that the services and resources I provide to staff are always available, adhere to a strict level of quality, and are cost effective for our bottom line.  Several years ago, I had the fortune of crossing paths with Bryan at Cabro Communications while he was partnered with an existing national service provider that we dealt with.  Through my interactions with Cabro over the year that followed it became apparent that they had a superior work ethic, and a strong passion for customer service.

As time went on, and Cabro was no longer partnered with the provider we were using, the relationship and level of service with the provider that we were accustomed had disappeared.  It did not take much time to realize that it was Cabro, and not the provider that was providing us with superior customer service and responsiveness.  I contacted Cabro and switched our services to their new provider so we could retain the level of service we preferred.  Since switching, we have not looked back, and continue to rely on Cabro to support us in the services they have partnered with.

Last year, on the advice of Cabro, we moved hosted audio conferencing services from our long standing provider, over to ACT.  We could not be happier. Initially it was a tough decision; we had been with our former provider for many years. They were a known variable, and were for the most part fairly reliable and of reasonable quality but I trusted in my contact at Cabro enough to take the leap of faith, and I am glad I did.

The service from ACT conferencing has been nothing short of Stellar. The audio quality superior, the feature set greater, easier to use, and the responsiveness to inquiries or concerns immediate. All this, and at a per minute cost that was better than we had before. Our former conferencing provider has tried a few times to woo us back, and even with some decent incentives, there is simply no reason to move away from ACT."

Marty van den Bosch
Manager of IT
Habañero Consulting Group

"Our company, thankfully, despite the economy around us has been on a huge growth spurt over the past few years.  As we are growing our needs of conference calling have grown as well.  We used our previous company for quite some time but in cost cutting projects we reviewed our conference calling and found it to be quite high.  We started to find other providers that would accommodate our staff coast to coast and also allow our international partners to join our calls when needed.  We came upon Bryan Orr of Cabro Communications and he set us up with a few numbers that allowed us to have 2 conference calls happening at the same time and the cost for this was great.  Bryan has also helped set up some of our other clients as we have recommended him to many others.  The speed in starting up an account with ACT is amazingly fast, it is almost immediate.

We thank Bryan for his service and look forward in continuing our relationship with him for years to come."

"Splashdot provides end to end Incentive Relationship Marketing (IRM) solutions offering a multitude of online software products to our customers.  We have been using ACT Conferencing now since October 2008 and have been very pleased with their service.  We average about 20 audio conference calls per month and their ReadyConnect® service makes it very easy to schedule a meeting at any time.  We have been very impressed by both the quality and with the savings over our previous provider.

We have been very pleased with the level of customer commitment from both our ACT Partner Bryan Orr of Cabro Communications and the ACT Business Implementation Team that supports our account.

I look forward to continuing our business relationship with Bryan and ACT."

 

"For a time-pressured small business owner, changing phone service providers can be a daunting experience. Bryan was awesome. He took the pain out of the entire process- he took the time to understand our needs in detail, came up with a cost-effective solution, and then remained actively involved in the entire process right through to completion. His service, knowledge, and responsiveness made the whole process straight-forward and resulted in huge savings of time, money, and hassle. I look forward to working with him again.”

“It is with pleasure that I offer you these words about our relationship and your service over the past 10 years. You have been consistently thorough and your follow through has always been prompt and accurate. There has never been a time when I couldn't count on a return call and you have always had the answers that I am seeking. One of your best attributes is the fact that you don't always think inside the box. You have demonstrated creativity and thoughtfulness in all telecom matters and have always put the customer first. I hope to continue to work with you where ever you are.”

“Bryan Orr, of Cabro Communications, has helped Flexible Solutions Ltd. with our telephone line needs for many years. Contacting Bryan always ensured things were up and running as they should be, immediately. I cannot count how many times he has saved the day for us.”